How to manage the 'internal customer': India Inc has a serious battle looming

How well do organisations in India truly understand their workforce? And as a corollary, how genuinely invested are they in employee engagement and well-being? The questions at this present juncture may sound regrettably rhetorical — but they are the ones HR leaders in companies across India need to be asking themselves urgently.

from Jobs-Economic Times https://ift.tt/36Vg9hm